Every DeskSparc bundle ships bench-tested with its QA report in the box. If anything isn't right, call (954) 459-4559 or email hello@desksparc.com — you'll reach the people who actually built the machine.
With the Care plan ($99/yr or $8.99/mo) your bundle carries a full 1-year hardware warranty — most refurbished PCs sold to work-from-home agents come with 60 days. Care also includes remote support (a tech fixes software problems before your shift) and advance-replacement swap: if hardware fails, a working unit ships to you before you return the failed one. Same-day courier swaps across Broward, Miami-Dade & Palm Beach; 2-day cross-ship nationwide.
Care bundles include the FieldSparc endpoint-management agent — lightweight health and patch monitoring only. It does not interfere with your platform's workspace software, and we never see your work screen or client data.
When your machine retires — upgrade, program change, or end of life — send it back free of charge. Every returned drive is destroyed by ReSparc, our certified e-waste and refurbishment operation in Lauderhill, FL, with a Certificate of Destruction available on request. The hardware re-enters the refurbishment loop or is responsibly recycled.
DeskSparc is an independent company, not affiliated with, endorsed by, or certified by any work-from-home or customer-service platform. Bundles are built and scan-tested to the equipment spec your platform publishes at the time of order. If a platform changes its requirements, call us — that's usually a solvable conversation, not a new computer.
